Shlomi Lavi /
Nov 06, 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or QualiWare?
SolarWinds Service Desk is more expensive to implement (TCO) than QualiWare, and QualiWare is rated higher (80/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than QualiWare (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. QualiWare
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
QualiWare : Founded in 1991, QualiWare is a global consulting services and business modeling software provider. Our services and products help our customers succeed with their Quality Management, Business Process Management and Optimization initiatives, Business Excellence programs, Enterprise Architecture initiatives, and/or IT solution development needs
Who is more expensive? SolarWinds Service Desk or QualiWare?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and QualiWare.
SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. QualiWare accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software.
Bottom line: SolarWinds Service Desk is more expensive than QualiWare.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. QualiWare based on some of the most important and required IT Management features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
QualiWare: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. and QualiWare's target customer size include: Small, medium and large size businesses.