Compare SolarWinds Service Desk and Self Service Password Reset - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - SolarWinds Service Desk or Self Service Password Reset?

SolarWinds Service Desk is more expensive to implement (TCO) than Self Service Password Reset, and Self Service Password Reset is rated higher (76/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Self Service Password Reset (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Samanage Vs. Lepide Software Pvt. Ltd

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Lepide Software Pvt. Ltd: Welcome to Lepide Software Pvt Ltd, a trusted name in the field of data recovery for years. Our mission is to provide the best data recovery software and services to the technical and non-technical users. Our main motive is to provide easy to use software tools for data recovery and repairing the corrupted files.

Who is more expensive? SolarWinds Service Desk or Self Service Password Reset?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Self Service Password Reset.

SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. Self Service Password Reset price starts at $549 per license , When comparing Self Service Password Reset to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: SolarWinds Service Desk is more expensive than Self Service Password Reset.

Which software includes more/better features?

We've compared SolarWinds Service Desk Vs. Self Service Password Reset based on some of the most important and required IT Management features.

SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.

Self Service Password Reset: We are still working to collect the list of features for Self Service Password Reset.

Target customer size

SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. and Self Service Password Reset's target customer size include: SMBs.