Compare SolarWinds Service Desk and BOSS Support Central - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or BOSS Support Central?
SolarWinds Service Desk is more expensive to implement (TCO) than BOSS Support Central, and SolarWinds Service Desk is rated higher (94/100) than BOSS Support Central (84/100). SolarWinds Service Desk offers users more features (18) than BOSS Support Central (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. BOSS - Business Oriented Software Solutions.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Who is more expensive? SolarWinds Service Desk or BOSS Support Central?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and BOSS Support Central.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than BOSS Support Central.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. BOSS Support Central based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.
BOSS Support Central
starts at $19 per user/month
BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
BOSS Support Central Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> BOSS Support Central review |
Company: | BOSS - Business Oriented Software Solutions. |
Pricing: | starts at $19 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | BOSS Support Central review, BOSS Support Central pricing, BOSS Support Central alternatives |
Compare features
SolarWinds Service Desk: 18 Features
BOSS Support Central: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.