Compare SAP Business One and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - SAP Business One or Zoho CRM?

SAP Business One is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than SAP Business One (84/100). SAP Business One offers users more features (19) than Zoho CRM (16).

Looking for the right ERP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. Zoho

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? SAP Business One or Zoho CRM?

The real total cost of ownership (TCO) of ERP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP Business One and Zoho CRM.

SAP Business One price starts at $56 per user/month , On a scale between 1 to 10 SAP Business One is rated 6, which is similar to the average cost of ERP software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average ERP software cost.

Bottom line: SAP Business One is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared SAP Business One Vs. Zoho CRM based on some of the most important and required ERP features.

SAP Business One: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Sales Reporting, Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

SAP Business One is optimal for SMBs, but, even large companies can use this system, especially if their operations in multiple locations. Zoho CRM is focused on startup to medium firms in different markets.

SAP Business One

ITQlick rating
(4.2/5)

starts at $56 per user/month

SAP Business One software is an enterprise resource planning solution designed for small and midsized business. The solution offers a number of functionalities that include premium engagements that secure busin...

Categories: Accounting & Finance, Financial reporting, Mobile, CRM.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

SAP Business One: 19 Features

Sales Reporting
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Supply Chain Management Module
CRM Integration
ERP Integration
Inventory Optimization
Order Entry
Purchasing
Quality Control
Stock Inquiries
Supplier Management
Transfer Management
Warehouse Management

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SAP Busi...
ITQlick rating
4.2/5
Score
84/100
Pricing
6/10
License pricing
$56 per user/month
Functionality
48
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
SAP ERP
ITQlick rating
4/5
Score
97/100
Pricing
10/10
License pricing
$108 per user/month
Functionality
44
Compare
NetSuite...
ITQlick rating
3.8/5
Score
93/100
Pricing
4.6/10
License pricing
$999 per month
Functionality
18
Global S...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.6/10
License pricing
Pricing not available
Functionality
67

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.