Compare SAP Cloud for Sales and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - SAP Cloud for Sales or Dynamics 365?

Dynamics 365 is more expensive to implement (TCO) than SAP Cloud for Sales, and Dynamics 365 is rated higher (95/100) than SAP Cloud for Sales (85/100). Dynamics 365 offers users more features (16) than SAP Cloud for Sales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. Microsoft

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? SAP Cloud for Sales or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP Cloud for Sales and Microsoft Dynamics CRM.

SAP Cloud for Sales price starts at $248 per 5 users/month , On a scale between 1 to 10 SAP Cloud for Sales is rated 2, which is much lower than the average cost of CRM software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Microsoft Dynamics CRM is more expensive than SAP Cloud for Sales.

Which software includes more/better features?

We've compared SAP Cloud for Sales Vs. Dynamics 365 based on some of the most important and required CRM features.

SAP Cloud for Sales: We are still working to collect the list of features for SAP Cloud for Sales.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.