Shlomi Lavi / Dec 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Oracle Service Cloud is more expensive to implement (TCO) than SAP Cloud for Sales, and SAP Cloud for Sales is rated higher (85/100) than Oracle Service Cloud (83/100). Oracle Service Cloud offers users more features (3) than SAP Cloud for Sales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP Cloud for Sales and RightNow CX.
SAP Cloud for Sales price starts at $248 per 5 users/month , On a scale between 1 to 10 SAP Cloud for Sales is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SAP Cloud for Sales is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than SAP Cloud for Sales.
We've compared SAP Cloud for Sales Vs. Oracle Service Cloud based on some of the most important and required CRM features.
SAP Cloud for Sales: We are still working to collect the list of features for SAP Cloud for Sales.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Customers of the software include small and medium businesses as well as large enterprises. The software is a viable product for all business sizes and in a wide range of industries.
starts at $248 per 5 users/month
SAP Cloud for Sales is a cloud based customer relationship management solution for businesses of all sizes. It offers such services as sales automation, ERP integration, collaboration, and others. The s...
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RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...
PriceDemo| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> SAP Cloud for Sales review |
| Company: | SAP |
| Pricing: | starts at $248 per 5 users/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | SAP Cloud for Sales review, SAP Cloud for Sales pricing, SAP Cloud for Sales alternatives |
| ITQlick Score: | 83/100 |
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| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | CRM -> Oracle Service Cloud review |
| Company: | Oracle Corporation |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.