Compare SAP HANA and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - SAP HANA or Salesforce CRM?

SAP HANA is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SAP HANA (82/100). Salesforce CRM offers users more features (21) than SAP HANA (3). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Database Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SAP Vs. Salesforce.com

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? SAP HANA or Salesforce?

The real total cost of ownership (TCO) of Database Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HANA and Salesforce.

SAP HANA price starts at $38802.30 per license , On a scale between 1 to 10 SAP HANA is rated 8, which is higher than the average cost of Database Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Database Management software cost.

Bottom line: SAP HANA is more expensive than Salesforce.

Which software includes more/better features?

We've compared SAP HANA Vs. Salesforce CRM based on some of the most important and required Database Management features.

SAP HANA: Data Import/Export, Basic Reports, Online Customer Support.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

SAP HANA's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.



SAP HANA

ITQlick rating
(2.8/5)

starts at $38802.30 per license

SAP HANA is a leading cloud-based System software, it is designed to support small, medium and large size business. SAP HANA received a rating of 2.5 from ITQlick team. The software cost is considered a bit pri...

Categories: Database Management, CRM, Banking CRM, Casino CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

SAP HANA: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SAP HANA
ITQlick rating
2.8/5
Score
82/100
Pricing
9.6/10
License pricing
$38802.30 per license
Functionality
21
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
MariaDB
ITQlick rating
3.4/5
Score
87/100
Pricing
5.2/10
License pricing
$500 per license
Functionality
4
Aerospike
ITQlick rating
3.2/5
Score
85/100
Pricing
6.2/10
License pricing
$172.57 per month
Functionality
5
Confluent
ITQlick rating
4.1/5
Score
82/100
Pricing
4.4/10
License pricing
$1.50 per hour
Functionality
3

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.