Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or Assyst?
SAP HYBRIS is more expensive to implement (TCO) than Assyst, and SAP HYBRIS is rated higher (85/100) than Assyst (75/100). Assyst offers users more features (5) than SAP HYBRIS (2).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Axios Systems
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.
Who is more expensive? SAP HYBRIS or Assyst?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and Assyst.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software.
Bottom line: SAP HYBRIS is more expensive than Assyst.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. Assyst based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. Customers of the software include businesses of all sizes and types.