Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or NetSuite CRM?
SAP HYBRIS is more expensive to implement (TCO) than NetSuite CRM, and NetSuite CRM is rated higher (89/100) than SAP HYBRIS (85/100). NetSuite CRM offers users more features (13) than SAP HYBRIS (2). There is a clear winner in this case and it is NetSuite CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. NetSuite
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
Who is more expensive? SAP HYBRIS or NetSuite CRM+?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and NetSuite CRM+.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than NetSuite CRM+.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. NetSuite CRM based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. This CRM solution can cater to many businesses.