Shlomi Lavi /
May 22, 2022
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Bottom Line: Which is Better - SAP HYBRIS or SAP Cloud for Service?
SAP HYBRIS is more expensive to implement (TCO) than SAP Cloud for Service, and SAP HYBRIS is rated higher (85/100) than SAP Cloud for Service (84/100). SAP HYBRIS offers users more features (2) than SAP Cloud for Service (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. SAP
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? SAP HYBRIS or SAP Cloud for Service?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and SAP Cloud for Service.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. SAP Cloud for Service price starts at $21 per user/month , When comparing SAP Cloud for Service to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than SAP Cloud for Service.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. SAP Cloud for Service based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
SAP Cloud for Service: We are still working to collect the list of features for SAP Cloud for Service.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. The typical clients using SAP Cloud for Service are small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.