Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - SAP HYBRIS or SolarWinds Service Desk?
SAP HYBRIS is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than SAP HYBRIS (85/100). SolarWinds Service Desk offers users more features (18) than SAP HYBRIS (2). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Samanage
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? SAP HYBRIS or SolarWinds?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and SolarWinds.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than SolarWinds.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. SolarWinds Service Desk based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.