Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or Spiceworks?
SAP HYBRIS is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than SAP HYBRIS (85/100). Spiceworks offers users more features (16) than SAP HYBRIS (2). There is a clear winner in this case and it is Spiceworks!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Spiceworks
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...
Who is more expensive? SAP HYBRIS or Spiceworks?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and Spiceworks.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. Spiceworks accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software.
Bottom line: SAP HYBRIS is more expensive than Spiceworks.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. Spiceworks based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
Spiceworks: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. Spiceworks is best for small and medium sized business IT support teams.