Shlomi Lavi /
Jun 30, 2022
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Bottom Line: Which is Better - SAP HYBRIS or TeamSupport?
SAP HYBRIS is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than SAP HYBRIS (85/100). TeamSupport offers users more features (15) than SAP HYBRIS (2). There is a clear winner in this case and it is TeamSupport!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. TeamSupport
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain.
It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? SAP HYBRIS or TeamSupport?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and TeamSupport.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than TeamSupport.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. TeamSupport based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. This program is aimed at the companies that know their product, but are still eager to please those their clients.