Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or Zoho Desk?
SAP HYBRIS is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than SAP HYBRIS (85/100). SAP HYBRIS offers users more features (2) than Zoho Desk (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Zoho Corporation
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? SAP HYBRIS or Zoho Desk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and Zoho Desk.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than Zoho Desk.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. Zoho Desk based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. and Zoho Desk's target customer size include: Small, medium and large size businesses.