Compare SapphireIMS and Fleetio - Jun 2022

Shlomi LaviShlomi Lavi / Jun 08, 2022

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Bottom Line: Which is Better - SapphireIMS or Fleetio?

Fleetio is more expensive to implement (TCO) than SapphireIMS, and Fleetio is rated higher (97/100) than SapphireIMS (84/100). Fleetio offers users more features (4) than SapphireIMS (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tecknodreams Vs. Fleetio

Tecknodreams: SapphireIMS is a product from Tecknodreams, a software product company headquartered in Bangalore India with a strong technical team. The company invested in building its own intellectual property in 2007 to address the market needs for a cost effective, integrated product suite for managing IT Service & Business operations, offering flexibility fo...

Fleetio: Fleetio launched in January 2012, and today thousands of people use Fleetio to manage hundreds of thousands of vehicles, equipment, parts, drivers and more. Over the years we've worked with fleets of 10 vehicles to many thousands, and our mission is still the same. Fleetio is a modern fleet management software solution that gives you visibility int...

Who is more expensive? SapphireIMS or Fleetio Software?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SapphireIMS and Fleetio Software.

SapphireIMS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SapphireIMS is rated 2, which is much lower than the average cost of Help Desk software. Fleetio Software price starts at $5 per vehicle , When comparing Fleetio Software to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: SapphireIMS cost is around the same cost of Fleetio Software.

Which software includes more/better features?

We've compared SapphireIMS Vs. Fleetio based on some of the most important and required Help Desk features.

SapphireIMS: We are still working to collect the list of features for SapphireIMS.

Fleetio Software: Inventory Management, Maintenance Scheduling, Work Order Management, .

Target customer size

The typical customers who benefit from using SapphireIMS are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. and Fleetio Software's target customer size include: Large business.

SapphireIMS

ITQlick rating
(4.4/5)

SapphireIMS is an IT Service Management Software which can be deployed as a cloud service or on premises. It can be used by any business of any size to automate company IT service management. It includes incide...

Categories: Fixed Asset Management, Audit Management, Billing & Provisioning, Help Desk.

Fleetio

ITQlick rating
(4.8/5)

starts at $5 per vehicle

Fleetio is a fleet management solution designed to help the user track, analyze and improve the fleet operations. Fleetio suite helps automate the fleet operations and manage the asset lifecycles for fleets acr...

Categories: Inventory Management, Maintenance, Maintenance Inventory Management, Work Order Management, Warranty Management.

Compare specifications

Compare features

SapphireIMS: 0 Features

We are working to collect the list of features

Fleetio Software: 4 Features

Inventory Management
Maintenance Scheduling
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SapphireIMS
ITQlick rating
4.4/5
Score
84/100
Pricing
2/10
License pricing
Pricing not available
Functionality
10
Compare
Fleetio
ITQlick rating
4.8/5
Score
97/100
Pricing
3/10
License pricing
$5 per vehicle
Functionality
12
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.