Compare SendHub and Nuance IVR - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - SendHub or Nuance IVR?

Nuance IVR is more expensive to implement (TCO) than SendHub, and Nuance IVR is rated higher (92/100) than SendHub (77/100). SendHub offers users more features (5) than Nuance IVR (3).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SendHub Vs. Nuance

SendHub: SendHub brings simplicity, affordability, and multi-channel customer service to business telephony. Finally a phone solution that is flexible and adaptable to the dynamic needs of small and midsize companies, without adding costs and complexity to their operations.

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Who is more expensive? SendHub or Nuance IVR?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SendHub and Nuance IVR.

SendHub price starts at $7 per month , On a scale between 1 to 10 SendHub is rated 2, which is much lower than the average cost of SMS Marketing software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SendHub is rated 2, which is much lower than the average cost of SMS Marketing software.

Bottom line: Nuance IVR is more expensive than SendHub.

Which software includes more/better features?

We've compared SendHub Vs. Nuance IVR based on some of the most important and required SMS Marketing features.

SendHub: Customizable Reporting, Mobile Access, Data Analysis Tools, Contact Management, VoIP.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software chiefly include small and medium businesses hailing from diverse industries. The software has mainly been designed for small and medium businesses with no restriction of industrial background.