Shlomi Lavi /
Dec 16, 2022
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Bottom Line: Which is Better - Sertifi Solutions or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Sertifi Solutions, and Sertifi Solutions is rated higher (84/100) than Oracle Service Cloud (83/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sertifi Vs. Oracle Corporation
Sertifi: Sertifi provides eSignatures and Closing Automation Solutions that help organizations close deals faster. Sertifi enables sales teams to quickly reach agreements with customers and then execute the deals with electronic signatures.
Customers can access Sertifi through its leading eSignature API, pre-built Salesforce and Microsoft Dynamics CRM i...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Sertifi Solutions or RightNow CX?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sertifi Solutions and RightNow CX.
Sertifi Solutions price starts at $150 per 5 users/month , On a scale between 1 to 10 Sertifi Solutions is rated 6, which is similar to the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sertifi Solutions is rated 6, which is similar to the average cost of CRM software.
Bottom line: RightNow CX is more expensive than Sertifi Solutions.
Which software includes more/better features?
We've compared Sertifi Solutions Vs. Oracle Service Cloud based on some of the most important and required CRM features.
Sertifi Solutions: Data Import/Export, Basic Reports, Online Customer Support.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
Sertifi Solutions is suitable for companies of all shapes and sizes including high tech, hospitality,
healthcare, insurance, staffing and logistics. The software is a viable product for all business sizes and in a wide range of industries.