Compare ServeSmart and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - ServeSmart or Pipedrive?

ServeSmart is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than ServeSmart (81/100). Pipedrive offers users more features (4) than ServeSmart (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MaFoi Group company Vs. Pipedrive

MaFoi Group company: Ma Foi combines research, cutting-edge engagement products, and the power of big data technology to help you master the science of happy customers… attracting more customers and retaining them for life.

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? ServeSmart or Pipedrive?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServeSmart and Pipedrive.

ServeSmart price starts at $42 per user/month , On a scale between 1 to 10 ServeSmart is rated 4, which is lower than the average cost of Social Media Management software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Social Media Management software cost.

Bottom line: ServeSmart is more expensive than Pipedrive.

Which software includes more/better features?

We've compared ServeSmart Vs. Pipedrive based on some of the most important and required Social Media Management features.

ServeSmart: We are still working to collect the list of features for ServeSmart.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Those who are in small and medium-sized businesses can fully benefit from ServeSmart software. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

ServeSmart

ITQlick rating
(2.8/5)

starts at $42 per user/month

ServeSmart is a web- and cloud-based CRM software that helps users in customer engagement. It offers users with a fully customizable customer feedback form. Users can record customer information and history as ...

Categories: Casino CRM, Healthcare CRM, Social Media.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

ServeSmart: 0 Features

We are working to collect the list of features

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServeSmart
ITQlick rating
2.8/5
Score
81/100
Pricing
4/10
License pricing
$42 per user/month
Functionality
3
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.