Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - ServeSmart or Radian6?
Radian6 is more expensive to implement (TCO) than ServeSmart, and Radian6 is rated higher (92/100) than ServeSmart (81/100). Radian6 offers users more features (5) than ServeSmart (0).
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
MaFoi Group company Vs. Salesforce.com
MaFoi Group company: Ma Foi combines research, cutting-edge engagement products, and the power of big data technology to help you master the science of happy customers… attracting more customers and retaining them for life.
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? ServeSmart or Radian6?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServeSmart and Radian6.
ServeSmart price starts at $42 per user/month , On a scale between 1 to 10 ServeSmart is rated 4, which is lower than the average cost of Social Media Management software. Radian6 price starts at $1,000 per organization/month , When comparing Radian6 to its competitors, the software is rated 4 - lower than the average Social Media Management software cost.
Bottom line: ServeSmart cost is around the same cost of Radian6.
Which software includes more/better features?
We've compared ServeSmart Vs. Radian6 based on some of the most important and required Social Media Management features.
ServeSmart: We are still working to collect the list of features for ServeSmart.
Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.
Target customer size
Those who are in small and medium-sized businesses can fully benefit from ServeSmart software. Radian6 is proves to be an efficient tool for all business organizations.