Compare Service Autopilot and FieldAware - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Autopilot or FieldAware?

FieldAware is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than FieldAware (91/100). Service Autopilot offers users more features (8) than FieldAware (0). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BACKTELL Vs. FieldAware

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? Service Autopilot or FieldAware?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and FieldAware.

Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. FieldAware price starts at $70 per user/month , When comparing FieldAware to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Autopilot cost is around the same cost of FieldAware.

Which software includes more/better features?

We've compared Service Autopilot Vs. FieldAware based on some of the most important and required Field Service features.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.

FieldAware: We are still working to collect the list of features for FieldAware.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. Field aware is suitable for companies that provide services that might require on field maintenance.