Compare Service Autopilot and PENTA Service - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Autopilot or PENTA Service?

PENTA Service is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than PENTA Service (84/100). Service Autopilot offers users more features (8) than PENTA Service (5). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BACKTELL Vs. Penta Technologies

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

Who is more expensive? Service Autopilot or PENTA Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and PENTA Service Management.

Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: PENTA Service Management is more expensive than Service Autopilot.

Which software includes more/better features?

We've compared Service Autopilot Vs. PENTA Service based on some of the most important and required Field Service features.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.

PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. Customers of the software include small and medium businesses as well as large enterprises.