Compare Service Autopilot and SAP Field Service - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Autopilot or SAP Field Service?

SAP Field Service is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than SAP Field Service (56/100). Service Autopilot offers users more features (8) than SAP Field Service (0). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BACKTELL Vs. SAP

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Service Autopilot or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and SAP Field Service.

Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Service Autopilot cost is around the same cost of SAP Field Service.

Which software includes more/better features?

We've compared Service Autopilot Vs. SAP Field Service based on some of the most important and required Field Service features.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. and SAP Field Service's target customer size include: Small, medium and large size businesses.