Compare Service Autopilot and ServiceTrade - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - Service Autopilot or ServiceTrade?

ServiceTrade is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than ServiceTrade (90/100). Service Autopilot offers users more features (8) than ServiceTrade (6). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BACKTELL Vs. ServiceTrade

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Who is more expensive? Service Autopilot or ServiceTrade?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and ServiceTrade.

Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. ServiceTrade price starts at $79 per technician/month , When comparing ServiceTrade to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Autopilot cost is around the same cost of ServiceTrade.

Which software includes more/better features?

We've compared Service Autopilot Vs. ServiceTrade based on some of the most important and required Field Service features.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. The software is a useful solution for businesses of all sizes and a variety of types.



Service Autopilot

ITQlick rating
(4.5/5)

starts at $47 per month

Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. Th...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service.

ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service, Field Service - HVAC.

Compare specifications

Compare features

Service Autopilot: 8 Features

Mobile Access
Billing & Invoicing
Call Center
Payroll
Scheduling
Inventory Management
Field Service
Contract Management

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Service ...
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$47 per month
Functionality
20
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.