Shlomi Lavi /
Apr 08, 2022
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Bottom Line: Which is Better - Service Autopilot or ThermoGRID?
ThermoGRID is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than ThermoGRID (91/100). Service Autopilot offers users more features (8) than ThermoGRID (5). There is a clear winner in this case and it is Service Autopilot!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BACKTELL Vs. ThermoGRID
BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed.
Our in-house solutions performed well. Very well. Once our companies were run...
ThermoGRID: For more than 10 years, our firm has been delivering on our promise to provide unique programs to maximize efficiency and productivity. We pride ourselves on never delivering anything less than perfection to our clients.
Our award-winning designers bring passion and enthusiasm to every project. From small to large companies, we have you covered....
Who is more expensive? Service Autopilot or ThermoGRID?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Autopilot and ThermoGRID.
Service Autopilot price starts at $47 per month , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software. ThermoGRID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Autopilot is rated 2, which is much lower than the average cost of Field Service software.
Bottom line: ThermoGRID is more expensive than Service Autopilot.
Which software includes more/better features?
We've compared Service Autopilot Vs. ThermoGRID based on some of the most important and required Field Service features.
Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling, Inventory Management, Field Service, Contract Management.
ThermoGRID: Data Import/Export, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management.
Target customer size
The software has specifically been designed for the needs of small and medium sized businesses. Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors.