Compare Service Cloud Field Service and Jobber - Jun 2022

Shlomi LaviShlomi Lavi / Jun 22, 2022

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Bottom Line: Which is Better - Service Cloud Field Service or Jobber?

Service Cloud Field Service is more expensive to implement (TCO) than Jobber, and Jobber is rated higher (99/100) than Service Cloud Field Service (83/100). Jobber offers users more features (9) than Service Cloud Field Service (7). There is a clear winner in this case and it is Jobber!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Jobber - Field Service Software

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Jobber - Field Service Software: Jobber sets the standard for ease of use in cloud-based software for field service companies. Growing businesses in industries ranging from landscaping to cleaning use Jobber to mobilize, modernize and organize their businesses with flexible scheduling, invoicing, task management and more. nnJobber is helping businesses cut their administrative o...

Who is more expensive? Service Cloud Field Service or Jobber?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Cloud Field Service and Jobber.

Service Cloud Field Service price starts at $50 per user/month , On a scale between 1 to 10 Service Cloud Field Service is rated 6, which is similar to the average cost of Field Service software. Jobber price starts at $39 per user/month , When comparing Jobber to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Cloud Field Service is more expensive than Jobber.

Which software includes more/better features?

We've compared Service Cloud Field Service Vs. Jobber based on some of the most important and required Field Service features.

Service Cloud Field Service: Mobile Access, Scheduling, Task Management, Inventory Management, Work Order Management, Field Service, Contract Management.

Jobber: Billing/Invoicing, Customer Service, Document Management, Time Tracking, Customizable Reports.

Target customer size

The usual clients of Service Cloud Field Service are the entrepreneurs and organizations in small and/or medium-sized businesses as well as enterprises in the field servicing industry utilizing the services from IT such as field service management. While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property.



Service Cloud Field Service

ITQlick rating
(4.4/5)

starts at $50 per user/month

The Service Cloud Field Service, now the Field Service Lightning is designed to deliver smarter, quicker and personalized services from the phone to the field using singular platform.

Categories: Self-Service Portal, Field Service, Field Service Mobile Apps, Inventory Management.

Jobber

ITQlick rating
(4.6/5)

starts at $39 per user/month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

Categories: Customer Service, Customer Success, Field Service, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

Service Cloud Field Service: 7 Features

Mobile Access
Scheduling
Task Management
Inventory Management
Work Order Management
Field Service
Contract Management

Jobber: 9 Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Service ...
ITQlick rating
4.4/5
Score
83/100
Pricing
6.4/10
License pricing
$50 per user/month
Functionality
15
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.