Shlomi Lavi /
Feb 02, 2020
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Bottom Line: Which is Better - Service Desk+ or Service Desk+?
Service Desk+ is more expensive to implement (TCO) than Service Desk+, and Service Desk+ is rated with the same score (61/100) as Service Desk+ (61/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. Zoho Corporation
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Service Desk+ or Service Desk+?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Desk+ and Service Desk+.
Service Desk+ price starts at $395 per license , On a scale between 1 to 10 Service Desk+ is rated 4, which is lower than the average cost of Help Desk software. Service Desk+ price starts at $395 per license , When comparing Service Desk+ to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Service Desk+ cost is around the same cost of Service Desk+.
Which software includes more/better features?
We've compared Service Desk+ Vs. Service Desk+ based on some of the most important and required Help Desk features.
Service Desk+: We are still working to collect the list of features for Service Desk+.
Service Desk+: We are still working to collect the list of features for Service Desk+.
Target customer size
ServiceDesk Plus is intended to help is developed for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (more than 1,000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and IT. ServiceDesk Plus is intended to help is developed for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (more than 1,000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and IT.