Compare Service Fusion and Dispatch - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or Dispatch?

Service Fusion is more expensive to implement (TCO) than Dispatch, and Dispatch is rated with the same score (96/100) as Service Fusion (96/100). Service Fusion offers users more features (8) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. DispatchTrack

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? Service Fusion or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and Dispatch.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Fusion cost is around the same cost of Dispatch.

Which software includes more/better features?

We've compared Service Fusion Vs. Dispatch based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. Customers of the software chiefly include small and medium businesses.