Compare Service Fusion and e-automate - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or e-automate?

e-automate is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than e-automate (90/100). e-automate offers users more features (9) than Service Fusion (8).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. Digital Gateway

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...

Who is more expensive? Service Fusion or e-automate?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and e-automate.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. e-automate price starts at $600 per user/month , When comparing e-automate to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: e-automate is more expensive than Service Fusion.

Which software includes more/better features?

We've compared Service Fusion Vs. e-automate based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. and e-automate's target customer size include: Start up, Small business, Medium business, Large business.