Compare Service Fusion and FieldAware - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or FieldAware?

Service Fusion is more expensive to implement (TCO) than FieldAware, and Service Fusion is rated higher (96/100) than FieldAware (78/100). FieldAware offers users more features (22) than Service Fusion (8).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. FieldAware

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? Service Fusion or FieldAware Field Service Automation?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and FieldAware Field Service Automation.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. FieldAware Field Service Automation price starts at $70 per month , When comparing FieldAware Field Service Automation to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Fusion cost is around the same cost of FieldAware Field Service Automation.

Which software includes more/better features?

We've compared Service Fusion Vs. FieldAware based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

FieldAware Field Service Automation: Asset Management, Custom User Interface, Customizable Fields, Customizable Functionality, Customizable Reports.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. FieldAware is focused on solutions in the field service industry and is scalable to address any business size.