Compare Service Fusion and Oracle Field Service Cloud - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or Oracle Field Service Cloud?

Oracle Field Service Cloud is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than Oracle Field Service Cloud (84/100). Service Fusion offers users more features (8) than Oracle Field Service Cloud (0). There is a clear winner in this case and it is Service Fusion!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. Oracle Corporation

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Service Fusion or Oracle Field Service Cloud?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and Oracle Field Service Cloud.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. Oracle Field Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Oracle Field Service Cloud is more expensive than Service Fusion.

Which software includes more/better features?

We've compared Service Fusion Vs. Oracle Field Service Cloud based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

Oracle Field Service Cloud: We are still working to collect the list of features for Oracle Field Service Cloud.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. The software is a useful solution for small and medium sized businesses as well as large enterprises.