Compare Service Fusion and SAP Field Service - Mar 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Service Fusion or SAP Field Service?

SAP Field Service is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than SAP Field Service (56/100). Service Fusion offers users more features (8) than SAP Field Service (0). There is a clear winner in this case and it is Service Fusion!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. SAP

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Service Fusion or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and SAP Field Service.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Service Fusion cost is around the same cost of SAP Field Service.

Which software includes more/better features?

We've compared Service Fusion Vs. SAP Field Service based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. and SAP Field Service's target customer size include: Small, medium and large size businesses.