Compare Service Fusion and ServiceTrade - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Fusion or ServiceTrade?

Service Fusion is more expensive to implement (TCO) than ServiceTrade, and Service Fusion is rated higher (96/100) than ServiceTrade (90/100). Service Fusion offers users more features (8) than ServiceTrade (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Service Fusion Vs. ServiceTrade

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Who is more expensive? Service Fusion or ServiceTrade?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Fusion and ServiceTrade.

Service Fusion price starts at $126 per month , On a scale between 1 to 10 Service Fusion is rated 2, which is much lower than the average cost of Field Service software. ServiceTrade price starts at $79 per technician/month , When comparing ServiceTrade to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Service Fusion cost is around the same cost of ServiceTrade.

Which software includes more/better features?

We've compared Service Fusion Vs. ServiceTrade based on some of the most important and required Field Service features.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, Work Order Management, Quoting, Contract Management.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance.

Target customer size

Customers of the software include businesses of all sizes hailing from a diverse range of industries. The software is a useful solution for businesses of all sizes and a variety of types.