Compare Service Pro Field Service and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Service Pro Field Service or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than Service Pro Field Service, and ServiceTitan is rated higher (97/100) than Service Pro Field Service (75/100). ServiceTitan offers users more features (7) than Service Pro Field Service (3).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MSI Data Vs. ServiceTitan

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? Service Pro Field Service or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Pro Field Service and ServiceTitan.

Service Pro Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Service Pro Field Service Management Software is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than Service Pro Field Service.

Which software includes more/better features?

We've compared Service Pro Field Service Vs. ServiceTitan based on some of the most important and required Field Service features.

Service Pro Field Service: Calendar Management, Inventory Management, Multiple Locations.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

The software can be deployed for any construction project whether its budget is less than $10 million or goes beyond $100 million. The software is a valuable solution for companies of all dimensions as well as a range of kinds.