Shlomi Lavi /
Feb 11, 2022
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Bottom Line: Which is Better - Service Transaction Portal or Autotask?
Autotask is more expensive to implement (TCO) than Service Transaction Portal, and Autotask is rated higher (75/100) than Service Transaction Portal (62/100). Autotask offers users more features (3) than Service Transaction Portal (0). There is a clear winner in this case and it is Autotask!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Infoplex Vs. Autotask Corporation
Infoplex: For over 15 years, InfoPlexSTP has focused on helping the service industry and some of America’s finest companies improve effectiveness and efficiency with our service transaction passing systems. Now we’ve taken service transaction relationships to a whole new level with our Service Transaction Portal.
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
Who is more expensive? Service Transaction Portal or Autotask?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Transaction Portal and Autotask.
Service Transaction Portal price starts at $695 per month , On a scale between 1 to 10 Service Transaction Portal is rated 6, which is similar to the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Service Transaction Portal cost is around the same cost of Autotask.
Which software includes more/better features?
We've compared Service Transaction Portal Vs. Autotask based on some of the most important and required IT Management features.
Service Transaction Portal: We are still working to collect the list of features for Service Transaction Portal.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Service Transaction Portal's typical customers include: Small, medium and large size businesses, and Autotask's target customer size include: Small, medium and large size businesses.