Compare ServiceBench and FieldAware - Feb 2022

Shlomi LaviShlomi Lavi / Feb 19, 2022

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Bottom Line: Which is Better - ServiceBench or FieldAware?

FieldAware is more expensive to implement (TCO) than ServiceBench, and FieldAware is rated with the same score (78/100) as ServiceBench (78/100). FieldAware offers users more features (22) than ServiceBench (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asurion Services Vs. FieldAware

Asurion Services: For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the sevente...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? ServiceBench or FieldAware Field Service Automation?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceBench and FieldAware Field Service Automation.

ServiceBench price starts at $119 per month , On a scale between 1 to 10 ServiceBench is rated 2, which is much lower than the average cost of Field Service software. FieldAware Field Service Automation price starts at $70 per month , When comparing FieldAware Field Service Automation to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServiceBench cost is around the same cost of FieldAware Field Service Automation.

Which software includes more/better features?

We've compared ServiceBench Vs. FieldAware based on some of the most important and required Field Service features.

ServiceBench: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Work Order Management, Field Service.

FieldAware Field Service Automation: Asset Management, Custom User Interface, Customizable Fields, Customizable Functionality, Customizable Reports.

Target customer size

The software is a useful solution for businesses of all sizes and a diverse range of types. FieldAware is focused on solutions in the field service industry and is scalable to address any business size.



ServiceBench

ITQlick rating
(4.1/5)

starts at $119 per month

ServiceBench software is a field service management solution that handles customers and field agents. It offers the following capabilities that are; a reporting and analytics tool that helps users manage their ...

Categories: Billing & Invoicing, Digital Signature, Payment gateway Integration, Mobile.

FieldAware

ITQlick rating
(3.6/5)

starts at $70 per month

FieldAware Field Service Automation is a cloud-based field service management solution that is developed to be used by individuals as well as by businesses that are of any size starting from small-sized busines...

Categories: Complaint Management, Customer Loyalty, Small Business CRM, Field Service, Field Service - HVAC.

Compare specifications

Compare features

ServiceBench: 6 Features

Mobile Access
Billing & Invoicing
Scheduling
Inventory Management
Work Order Management
Field Service

FieldAware Field Service Automation: 22 Features

Asset Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Asset Management
Calendar Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Maintenance Management
Maintenance Scheduling
Mobile Access
Multiple Locations
Reporting & Analytics
Work Order Management
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceBench
ITQlick rating
4.1/5
Score
78/100
Pricing
3/10
License pricing
$119 per month
Functionality
16
Compare
FieldAwa...
ITQlick rating
3.6/5
Score
78/100
Pricing
3.2/10
License pricing
$70 per month
Functionality
55
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.