Compare ServiceBench and Total Dispatch - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - ServiceBench or Total Dispatch?

Total Dispatch is more expensive to implement (TCO) than ServiceBench, and Total Dispatch is rated higher (91/100) than ServiceBench (78/100). ServiceBench offers users more features (6) than Total Dispatch (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asurion Services Vs. Total Dispatch

Asurion Services: For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the sevente...

Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.

Who is more expensive? ServiceBench or Total Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceBench and Total Dispatch.

ServiceBench price starts at $119 per month , On a scale between 1 to 10 ServiceBench is rated 2, which is much lower than the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Total Dispatch is more expensive than ServiceBench.

Which software includes more/better features?

We've compared ServiceBench Vs. Total Dispatch based on some of the most important and required Field Service features.

ServiceBench: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Work Order Management, Field Service.

Total Dispatch: We are still working to collect the list of features for Total Dispatch.

Target customer size

The software is a useful solution for businesses of all sizes and a diverse range of types. The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.