Compare ServiceBench and Viamente Route Planner - Oct 2022

Shlomi LaviShlomi Lavi / Oct 27, 2022

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Bottom Line: Which is Better - ServiceBench or Viamente Route Planner?

Viamente Route Planner is more expensive to implement (TCO) than ServiceBench, and Viamente Route Planner is rated higher (91/100) than ServiceBench (78/100). ServiceBench offers users more features (6) than Viamente Route Planner (3).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asurion Services Vs. Marathon Data Systems

Asurion Services: For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the sevente...

Marathon Data Systems : Marathon Data Systems is a leading provider of mobile and Saas software as a service solutions to the field service industry. Marathon provides web-based software products that enable companies to manage key business operations in a single system including Enterprise Resource Planning (ERP), Accounting, Routing and Scheduling, and Customer Relation...

Who is more expensive? ServiceBench or Viamente Route Planner?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceBench and Viamente Route Planner.

ServiceBench price starts at $119 per month , On a scale between 1 to 10 ServiceBench is rated 2, which is much lower than the average cost of Field Service software. Viamente Route Planner price starts at $29 per vehicle/month , When comparing Viamente Route Planner to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Viamente Route Planner is more expensive than ServiceBench.

Which software includes more/better features?

We've compared ServiceBench Vs. Viamente Route Planner based on some of the most important and required Field Service features.

ServiceBench: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Work Order Management, Field Service.

Viamente Route Planner: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a useful solution for businesses of all sizes and a diverse range of types. Customers of the software include small and medium businesses as well as large organizations.



ServiceBench

ITQlick rating
(4.1/5)

starts at $119 per month

ServiceBench software is a field service management solution that handles customers and field agents. It offers the following capabilities that are; a reporting and analytics tool that helps users manage their ...

Categories: Billing & Invoicing, Digital Signature, Payment gateway Integration, Mobile.

Viamente Route Planner

ITQlick rating
(4.7/5)

starts at $29 per vehicle/month

Viamente Route Planner is a web based multi-stop route planning solution for businesses of all sizes. Its capabilities include scheduling, customer database, GPS integration, and others. The software wa...

Categories: Workforce Management, Operations, Field Service.

Compare specifications

Compare features

ServiceBench: 6 Features

Mobile Access
Billing & Invoicing
Scheduling
Inventory Management
Work Order Management
Field Service

Viamente Route Planner: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceBench
ITQlick rating
4.1/5
Score
78/100
Pricing
3/10
License pricing
$119 per month
Functionality
16
Compare
Viamente...
ITQlick rating
4.7/5
Score
91/100
Pricing
5.4/10
License pricing
$29 per vehicle/month
Functionality
6
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.