Compare ServiceChannel and NetSuite for Retail - Jul 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ServiceChannel or NetSuite for Retail?

NetSuite for Retail is more expensive to implement (TCO) than ServiceChannel, and NetSuite for Retail is rated higher (96/100) than ServiceChannel (81/100). NetSuite for Retail offers users more features (10) than ServiceChannel (5).

Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServiceChannel Vs. NetSuite

ServiceChannel: ServiceChannel offers a single web- and mobile-based platform to source, procure, manage and pay for facility maintenance services from commercial contractors. The SaaS-based solutions provides a real-time view of service data across all trades, locations and contractors to facilities managers and company staff.

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? ServiceChannel or NetSuite for Retail?

The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceChannel and NetSuite for Retail.

ServiceChannel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceChannel is rated 2, which is much lower than the average cost of Maintenance software. NetSuite for Retail accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServiceChannel is rated 2, which is much lower than the average cost of Maintenance software.

Bottom line: NetSuite for Retail is more expensive than ServiceChannel.

Which software includes more/better features?

We've compared ServiceChannel Vs. NetSuite for Retail based on some of the most important and required Maintenance features.

ServiceChannel: Mobile Access, Fixed Asset Management, PO: Purchase orders, Preventive Maintenance, Work Order Management.

NetSuite for Retail: Bar Code Scanning, Credit Card Processing, Customer History, Customer Management, Discounts.

Target customer size

The software can be used by small and medium businesses as well as large enterprises. NetSuite Retail Management Suite is recommended for mid-sized firms as well as for nationwide organizations in the retail sector.