Compare ServiceDesk Plus Standard Edit vs Application Testing Suite

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ServiceDesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
76/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$395 per license
Hosting
Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
Application
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
53/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Symantec
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$12,975 per license
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Windows
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$50 per year
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Informatica
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$2,000 per month
Hosting
On premise and Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review

ServiceDesk Plus Standard Edit Vs. Application Testing Suite: Which is better?

Shlomi Lavi / Sep 14, 2019

Looking for the right IT Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, afterMicrosoft and IBM. 

Pricing/cost comparison

The real cost of IT Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ServiceDesk Plus Standard Edit TCO and Application Testing Suite total cost to help with the total cost of ownership calculation.

ServiceDesk Plus Standard Edit price Starting from $395 per license , on a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Application Testing Suite accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software.

Bottom line:Application Testing Suite is more expensive than ServiceDesk Plus Standard Edit.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceDesk Plus Standard Edit Vs. Application Testing Suite based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements, ..
Application Testing Suite list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. and Application Testing Suite's target customer size include: Start up, Small business, Medium business, Large business.

ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

Starting from $395 per license

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM, IT Management.

Application Testing Suite

ITQlick rating
(3.2/5)

Application Testing Suite is a growing cloud-based IT Management software, it is designed to support small, medium and large size business. Application Testing Suite received a rating of 3.2 from ITQlick team. ...

Categories: IT Management.

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ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements

Application Testing Suite: 3 Features

Data Import/Export
Basic Reports
Online Customer Support