Shlomi Lavi /
Oct 06, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or C2 ATOM?
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than C2 ATOM, and C2 ATOM is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than C2 ATOM (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. C2 Innovations
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
Who is more expensive? ServiceDesk Plus Standard Edit or C2 ATOM?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and C2 ATOM.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than C2 ATOM.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. C2 ATOM based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. Customers of the software include businesses of all sizes hailing from a variety of industries.