Shlomi Lavi /
Apr 04, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or Informatica PowerCenter?
Informatica PowerCenter is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and Informatica PowerCenter is rated higher (87/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Informatica PowerCenter (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Informatica
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.
Who is more expensive? ServiceDesk Plus Standard Edit or Informatica PowerCenter?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and Informatica PowerCenter.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Informatica PowerCenter price starts at $2,000 per month , When comparing Informatica PowerCenter to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit cost is around the same cost of Informatica PowerCenter.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. Informatica PowerCenter based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality.