Shlomi Lavi /
Oct 04, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or ManageEngine Desktop Central 8?
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than ManageEngine Desktop Central 8, and ManageEngine Desktop Central 8 is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than ManageEngine Desktop Central 8 (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. ManageEngine
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? ServiceDesk Plus Standard Edit or ManageEngine Desktop Central 8?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and ManageEngine Desktop Central 8.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. ManageEngine Desktop Central 8 price starts at $795 per license , When comparing ManageEngine Desktop Central 8 to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than ManageEngine Desktop Central 8.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. ManageEngine Desktop Central 8 based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
ManageEngine Desktop Central 8: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. and ManageEngine Desktop Central 8's target customer size include: Medium business, Large business, Private use.