Compare ServiceDesk Plus Standard Edit and ManageEngine Desktop Central 8 - Oct 2022

Shlomi LaviShlomi Lavi / Oct 04, 2022

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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or ManageEngine Desktop Central 8?

ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than ManageEngine Desktop Central 8, and ManageEngine Desktop Central 8 is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than ManageEngine Desktop Central 8 (3).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ManageEngine Vs. ManageEngine

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Who is more expensive? ServiceDesk Plus Standard Edit or ManageEngine Desktop Central 8?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and ManageEngine Desktop Central 8.

ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. ManageEngine Desktop Central 8 price starts at $795 per license , When comparing ManageEngine Desktop Central 8 to its competitors, the software is rated 2 - much lower than the average IT Management software cost.

Bottom line: ServiceDesk Plus Standard Edit is more expensive than ManageEngine Desktop Central 8.

Which software includes more/better features?

We've compared ServiceDesk Plus Standard Edit Vs. ManageEngine Desktop Central 8 based on some of the most important and required IT Management features.

ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.

ManageEngine Desktop Central 8: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. and ManageEngine Desktop Central 8's target customer size include: Medium business, Large business, Private use.



ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

starts at $495 per year

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM.

ManageEngine Desktop Central 8

ITQlick rating
(4.5/5)

starts at $795 per license

ManageEngine Desktop Central 8 is a trending cloud-based IT Management software, it is designed to support medium and large size business. ManageEngine Desktop Central 8 received a rating of 4.5 from ITQlick te...

Categories: System Management.

Compare specifications

Compare features

ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements

ManageEngine Desktop Central 8: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceD...
ITQlick rating
5/5
Score
76/100
Pricing
4.4/10
License pricing
$495 per year
Functionality
13
Compare
ManageEn...
ITQlick rating
4.5/5
Score
80/100
Pricing
3.8/10
License pricing
$795 per license
Functionality
4
Symantec...
ITQlick rating
3.4/5
Score
91/100
Pricing
3.4/10
License pricing
$12,975 per license
Functionality
5
Windows ...
ITQlick rating
3.3/5
Score
90/100
Pricing
4.2/10
License pricing
$239.99 per license
Functionality
4
Informat...
ITQlick rating
4.8/5
Score
87/100
Pricing
5/10
License pricing
$2,000 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.