Shlomi Lavi /
Apr 07, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or PingFederate?
PingFederate is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and PingFederate is rated higher (87/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than PingFederate (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Promisec
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Promisec: Promisec is a pioneer in endpoint Agentless visibility and remediation, empowering organizations to avoid threats and disarm attacks that can lead to unwanted headlines and penalties. Our technology assures users that their endpoints are secure, audits are clean, regulations are met, and vulnerabilities are addressed proactively.
Who is more expensive? ServiceDesk Plus Standard Edit or PingFederate?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and PingFederate.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. PingFederate price starts at $20,000 per year , When comparing PingFederate to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit cost is around the same cost of PingFederate.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. PingFederate based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
PingFederate: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. PingFederate is suitable for companies of all shapes and sizes including security, healthcare, food, media
and entertainment, manufacturing and more.