Shlomi Lavi /
Oct 27, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or Self Service Password Reset?
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than Self Service Password Reset, and Self Service Password Reset is rated with the same score (76/100) as ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Self Service Password Reset (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Lepide Software Pvt. Ltd
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Lepide Software Pvt. Ltd: Welcome to Lepide Software Pvt Ltd, a trusted name in the field of data recovery for years. Our mission is to provide the best data recovery software and services to the technical and non-technical users. Our main motive is to provide easy to use software tools for data recovery and repairing the corrupted files.
Who is more expensive? ServiceDesk Plus Standard Edit or Self Service Password Reset?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and Self Service Password Reset.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Self Service Password Reset price starts at $549 per license , When comparing Self Service Password Reset to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit cost is around the same cost of Self Service Password Reset.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. Self Service Password Reset based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
Self Service Password Reset: We are still working to collect the list of features for Self Service Password Reset.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. and Self Service Password Reset's target customer size include: SMBs.