Shlomi Lavi /
Jan 26, 2023
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or Uptime Infrastructure Monitor?
ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than Uptime Infrastructure Monitor, and Uptime Infrastructure Monitor is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Uptime Infrastructure Monitor (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. IDERA, Inc.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
IDERA, Inc.: IDERA understands that IT doesn’t run on the network – it runs on the data and databases that power your business. That’s why we design our products with the database as the nucleus of your IT universe.
Our database lifecycle management solutions allow database and IT professionals to design, monitor and manage data systems with complete confidenc...
Who is more expensive? ServiceDesk Plus Standard Edit or Uptime Infrastructure Monitor?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and Uptime Infrastructure Monitor.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Uptime Infrastructure Monitor price starts at $997.60 per license , When comparing Uptime Infrastructure Monitor to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than Uptime Infrastructure Monitor.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. Uptime Infrastructure Monitor based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
Uptime Infrastructure Monitor: We are still working to collect the list of features for Uptime Infrastructure Monitor.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. The general users of Uptime Infrastructure Monitor are those engaging with small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that harness the services from IT, web and data hosting and other related information services, mainly with IT management, performance management and application monitoring.