Compare ServiceDesk Plus Standard Edit vs Uptime Infrastructure Monitor

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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ServiceDesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
76/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$395 per license
Hosting
Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
Uptime
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$125 per license
Hosting
On premise
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
Symantec
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$12,975 per license
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Windows
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$50 per year
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
SevOne
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$2,995 per license
Hosting
NA
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

ServiceDesk Plus Standard Edit Vs. Uptime Infrastructure Monitor: Which is better?

Shlomi Lavi / Feb 18, 2020

Looking for the right IT Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

IDERA, Inc.: IDERA understands that IT doesn’t run on the network – it runs on the data and databases that power your business. That’s why we design our products with the database as the nucleus of your IT universe. Our database lifecycle management solutions allow database and IT professionals to design, monitor and manage data systems with complete confidence, whether in the cloud or on-premises. We offer a diverse portfolio of free tools and educational resources to help you do more with less while giving you the knowledge to deliver even more than you did yesterday. Whatever your need, IDERA has a solution.

Pricing/cost comparison

The real cost of IT Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ServiceDesk Plus Standard Edit TCO and Uptime Infrastructure Monitor total cost to help with the total cost of ownership calculation.

ServiceDesk Plus Standard Edit price Starting from $395 per license , on a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Uptime Infrastructure Monitor price Starting from $125 per license , when comparing Uptime Infrastructure Monitor to their competitors, the software is rated 2 - much lower than the average IT Management software cost.

Bottom line: ServiceDesk Plus Standard Edit is more expensive than Uptime Infrastructure Monitor.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceDesk Plus Standard Edit Vs. Uptime Infrastructure Monitor based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements, ..
Uptime Infrastructure Monitor list of features include the following: We are still working to collect the list of features of Uptime Infrastructure Monitor.

Target customer size

ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. The general users of Uptime Infrastructure Monitor are those engaging with small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that harness the services from IT, web and data hosting and other related information services, mainly with IT management, performance management and application monitoring.

ServiceDesk Plus Standard Edit

ITQlick rating
(5/5)

Starting from $395 per license

ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...

Categories: CRM, Banking CRM, Help Desk, Real Estate CRM, IT Management.

Uptime Infrastructure Monitor

ITQlick rating
(5/5)

Starting from $125 per license

Uptime Infrastructure Monitor is a software that helps users in monitoring and viewing the performance of physical servers, virtual machines, network devices, applications, and services across multiple platform...

Categories: Performance Management, Data Management, Application Monitoring, IT Management, Network Monitoring.

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Compare specifications

Uptime Infrastructure Monitor Specifications

Name: Uptime Infrastructure Monitor
Company: IDERA, Inc.
Address IDERA Headquarters Brookhollow Central III 2950 North Loop Freeway West Suite 700 Houston, TX 77092
Platforms: Desktop, Cloud

Compare features

ServiceDesk Plus Standard Edit: 6 Features

Billing and Invoicing
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Multi-Site Support
Self Service Portal
Service Level Agreements

Uptime Infrastructure Monitor: 0 Features

We are working to collect the information