Shlomi Lavi /
May 20, 2022
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Bottom Line: Which is Better - ServiceDesk Plus Standard Edit or Windows 8?
Windows 8 is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and ServiceDesk Plus Standard Edit is rated higher (76/100) than Windows 8 (62/100). ServiceDesk Plus Standard Edit offers users more features (6) than Windows 8 (3). There is a clear winner in this case and it is ServiceDesk Plus Standard Edit!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Microsoft
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? ServiceDesk Plus Standard Edit or Windows 8?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceDesk Plus Standard Edit and Windows 8.
ServiceDesk Plus Standard Edit price starts at $495 per year , On a scale between 1 to 10 ServiceDesk Plus Standard Edit is rated 4, which is lower than the average cost of IT Management software. Windows 8 price starts at $40 per license , When comparing Windows 8 to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: ServiceDesk Plus Standard Edit cost is around the same cost of Windows 8.
Which software includes more/better features?
We've compared ServiceDesk Plus Standard Edit Vs. Windows 8 based on some of the most important and required IT Management features.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal, Service Level Agreements.
Windows 8: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients. Customers of Windows 8 belong to all major industries and include all business size.