ServiceMax Vs Service Pro Field Service

Shlomi LaviShlomi Lavi / Dec 08, 2021

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Bottom Line: Which is Better - ServiceMax or Service Pro Field Service?

ServiceMax is more expensive to implement (TCO) than Service Pro Field Service, ServiceMax is rated higher (93/100) than Service Pro Field Service (75/100). ServiceMax offers more features (6) to their users than Service Pro Field Service (3).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ServiceMax compares with MSI Data?

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

Who's more expensive? ServiceMax or Service Pro Field Service Management Software?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ServiceMax and Service Pro Field Service Management Software.

ServiceMax price starts at $100 per user/month , on a scale between 1 to 10 ServiceMax is rated 8, which is higher than the average cost of Field Service software. Service Pro Field Service Management Software accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 ServiceMax is rated 8, which is higher than the average cost of Field Service software.

Bottom line: ServiceMax is more expensive than Service Pro Field Service Management Software.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ServiceMax Vs. Service Pro Field Service based on some of the most important and required Field Service features. ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management, Work Order Management. Service Pro Field Service Management Software: Calendar Management, Inventory Management, Multiple Locations.

Target customer size

ServiceMax is best for small and medium sized growing companies. The software can be deployed for any construction project whether its budget is less than $10 million or goes beyond $100 million.

ServiceMax

ITQlick rating
(4.3/5)

starts at $100 per user/month

ServiceMax is a cloud field service scheduling software that comes with a full suite of applications to help companies of all sizes. The software is available in three different editions, each designed to satis...

Categories: Field Service, Field Service - HVAC, Field Service - Pest Control, Field Service - Work Order.

Service Pro Field Service

ITQlick rating
(3.5/5)

MSI Data Service Pro is a web based construction and project management solution for construction businesses of all sizes. It overlooks various critical aspects such as estimating, accounting, and service manag...

Categories: CRM, Channel Management, Customer Service, Customer Success, Help Desk.

Compare specifications

Compare features

ServiceMax: 6 Features

Custom User Interface
Customizable Reports
Maintenance Management
Maintenance Scheduling
Real Estate Portfolio Management
Work Order Management

Service Pro Field Service Management Software: 3 Features

Calendar Management
Inventory Management
Multiple Locations
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceMax
ITQlick rating
4.3/5
Score
93/100
Pricing
9.8/10
License pricing
$100 per user/month
Functionality
18
Compare
Service
ITQlick rating
3.5/5
Score
75/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
21
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$35 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month + $800 one-time setup cost
Functionality
22
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.