Compare ServiceMonster and SAP ERP - Jan 2023

Shlomi LaviShlomi Lavi / Jan 25, 2023

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Bottom Line: Which is Better - ServiceMonster or SAP ERP?

SAP ERP is more expensive to implement (TCO) than ServiceMonster, and SAP ERP is rated higher (97/100) than ServiceMonster (78/100). SAP ERP offers users more features (15) than ServiceMonster (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Principal Focus, LLC. Vs. SAP

Principal Focus, LLC.: ServiceMonster is a software platform developed by Principal Focus, LLC, which was designed to be the best online solution for tracking your clients and getting your marketing done. Here at Principal Focus we have a talented blend of service, marketing, and technology experience. For many years now Principal Focus has helped field service busine...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? ServiceMonster or SAP ERP?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceMonster and SAP ERP.

ServiceMonster price starts at $49 per month , On a scale between 1 to 10 ServiceMonster is rated 2, which is much lower than the average cost of Field Service software. SAP ERP price starts at $108 per user/month , When comparing SAP ERP to its competitors, the software is rated 10 - much higher than the average Field Service software cost.

Bottom line: SAP ERP is more expensive than ServiceMonster.

Which software includes more/better features?

We've compared ServiceMonster Vs. SAP ERP based on some of the most important and required Field Service features.

ServiceMonster: We are still working to collect the list of features for ServiceMonster.

SAP ERP: Accounts Payable, Accounts Receivable, Billing & Invoicing, Budgeting & Forecasting, Accounting Module.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. SAP ERP is a remedy that is best fit for large companies.



ServiceMonster

ITQlick rating
(3.3/5)

starts at $49 per month

ServiceMonster is a web based field-service management solution for businesses of all sizes. It offers such services as billing and invoicing, dispatch management, job management, and others. The software was d...

Categories: Customer Management Module, Field Service - Pest Control, Field Service - Work Order, Field Service Mobile Apps.

SAP ERP

ITQlick rating
(4/5)

starts at $108 per user/month

SAP ERP is a cloud ERP suite that offers resource planning and business management solution designed to offer the users the financial transparency they need to execute growth plans, expand margins, and satisfy ...

Categories: Billing & Invoicing, Budgeting & CPM, Data Analysis Tools, CRM, Distribution.

Compare specifications

Compare features

ServiceMonster: 0 Features

We are working to collect the list of features

SAP ERP: 15 Features

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Project Management Module
Supply Chain Management Module
Customer Database
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceMonster
ITQlick rating
3.3/5
Score
78/100
Pricing
3.2/10
License pricing
$49 per month
Functionality
5
Compare
SAP ERP
ITQlick rating
4/5
Score
97/100
Pricing
10/10
License pricing
$108 per user/month
Functionality
44
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.