Compare ServiceNow and eMaint X4 - Oct 2022
Compare Pricing
Shlomi Lavi / Oct 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ServiceNow or eMaint X4?
ServiceNow is more expensive to implement (TCO) than eMaint X4, and eMaint X4 is rated higher (97/100) than ServiceNow (78/100). eMaint X4 offers users more features (20) than ServiceNow (18). There is a clear winner in this case and it is eMaint X4!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Servicenow Vs. eMaint Enterprises
Servicenow: ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processe...
eMaint Enterprises: eMaint Enterprises has been providing innovative CMMS (Computerized Maintenance Management Software) solutions since 1986. eMaint was one of the first CMMS providers to develop a completely web-based "Software as a Service" (SaaS) model for more rapid implementation at a lower total cost of ownership. Our growing client-base consists of ove...
Who is more expensive? ServiceNow or eMaint X4?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceNow and eMaint X4.
ServiceNow price starts at $100 per user/month + standard ITSM package , On a scale between 1 to 10 ServiceNow is rated 4, which is lower than the average cost of Customer Service software. eMaint X4 price starts at $33 per user/month , When comparing eMaint X4 to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: ServiceNow is more expensive than eMaint X4.
Which software includes more/better features?
We've compared ServiceNow Vs. eMaint X4 based on some of the most important and required Customer Service features.
ServiceNow: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
eMaint X4: Asset Management, Barcode Scanning, Calendar Management, Condition Assessment, Equipment Maintenance.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. eMaint X4 can fulfil the requirements of all business sizes, from small organisations to Fortune 500 corporations.
Compare specifications
ServiceNow Specifications
| ITQlick Score: | 78/100 |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> ServiceNow review |
| Company: | Servicenow |
| Pricing: | starts at $100 per user/month + standard ITSM package |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ServiceNow review, ServiceNow pricing, ServiceNow alternatives |
eMaint X4 Specifications
| ITQlick Score: | 97/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Facilities Management -> eMaint X4 review |
| Company: | eMaint Enterprises |
| Pricing: | starts at $33 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | eMaint X4 review, eMaint X4 pricing, eMaint X4 alternatives |
Compare features
ServiceNow: 18 Features
eMaint X4: 20 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.