Shlomi Lavi /
May 13, 2022
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Bottom Line: Which is Better - ServicePal or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than ServicePal, and Mhelpdesk is rated higher (95/100) than ServicePal (88/100). Mhelpdesk offers users more features (15) than ServicePal (0). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ServicePal Vs. Mhelpdesk
ServicePal: We make it easier for your team to get the job done.
We are a team of passionate rock star developers located in Silicon Valley. We also have a few located in the happiest country on earth.
We aim to provide simple and compelling software that helps you run your business. Our goal is to WOW you with a service that your team can use, every day...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? ServicePal or Mhelpdesk?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServicePal and Mhelpdesk.
ServicePal price starts at $59 per user/month , On a scale between 1 to 10 ServicePal is rated 6, which is similar to the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: ServicePal cost is around the same cost of Mhelpdesk.
Which software includes more/better features?
We've compared ServicePal Vs. Mhelpdesk based on some of the most important and required Field Service features.
ServicePal: We are still working to collect the list of features for ServicePal.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Customers of the software mainly include small and medium sized businesses hailing from a diverse range of industries. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.